telequest global  
Our business is 100% focused on facilitating the call center agency selection process for our clients.



:: Our Clients
::


Just like our clients, we too strive for high customer satisfaction ratings and work very hard to exceed our clients' expectations.

Our clients value our expertise and guidance, not to mention the results our projects produce. With our deep expertise and experience in the industry, we've discovered that a primary source of "new" customers is our "old" customers. The familial word-of-mouth referrals and follow-on projects we get from them and others in the industry who know us are the best endorsement of our work we could receive.

BELOW IS THE LIST OF SOME OF OUR CLIENTS FROM OVER THE YEARS:-

  • AT&T
  • MCI
  • SPRINT
  • GTE (VERIZON)
  • BELL SOUTH
  • J C Penny   
  • WALL STEET JOURNAL
  • DALLAS MORNING NEWS
  • NY TIMES
  • LA TIMES
  • CHICAGO TRIBUNE
  • HOUSTON CHRONICLE
  • SEARS
  • GATEWAY
  • BANK OF AMERICA
  • MBNA
  • EXTENED STAY OF AMERICA
  • COACH
  • CRATE & BARREL
  • FREDRICKS OF HOLLYWOOD
  • NEW YORK MUSEUM OF FINE ARTS
  • ABBOTT LABS
  • HERSHEY’S
  • COCA COLA
  • NESTLE’S BOTTLE WATER
  • SANYO
Highlights


TeleQuest
provides expertise with all phases on your company's outsourcing initiative:

Documents the process
Conducts review of internal and external processes
Gathers pertinent data
Evaluates key areas of leverage
Defines and understands work-flow
Implements and executes metric and capabilities assessments onshore, near shore or offshore
Performs the analysis/visits
Works with your team during implementation and testing and after going live
Measures, monitors and optimizes requirements to achieve your business success


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