Strategic Contact  
Our business is 100% focused on facilitating the call center agency selection process for our clients.


TeleQuest is an industry leading provider of Call Center Outsourcing Consulting & Referral Services to clients from the US, Canada, UK, Australia & beyond. Our business is 100% focused on facilitating the call center agency selection process for our clients. The TeleQuest Call Center Network extends to over 20 countries including the US, India, The Philippines, Canada, South Africa, Central & South America, The Middle East & Eastern Europe. We assist in analyzing the needs of each client and then initiate contact with a short list of THE BEST Domestic and/or International Call Centers for the specific application or campaign.

Furthermore, our services are provided at no charge to our clients. The Call Center Agencies in the TeleQuest Network pay a small fee that is based upon the success of each outsourcing application. Thus, our goal is aligned with our clients and our agencies - the development of long term, successful outsourcing relationships.
TeleQuest is among the top call center outsourcing companies in America. We work with world-class companies providing a variety of call center services centered on Customer Relationship Management (CRM), customer service, customer acquisition and customer retention. Some of our Call Center Outsourcing Services include inbound and outbound campaigns, 800#s, telemarketing sales, customer service, and technical support.
TeleQuest provides the highest quality service in the call center outsourcing industry. We work closely with our clients to develop customized call center solutions designed to meet their unique contact center needs. Utilizing our experience, superior technology, sophisticated analytical techniques and talented team, we work with you to ensure the highest possible return on your investment.
TeleQuest has demonstrated great success in a variety of industries because we understand our role in our client's businesses and their call center outsourcing needs. We strive for long-term relationships that extend beyond the typical vendor/client transactions.
TeleQuest long term, quality-driven approach to business has allowed us to gain the trust of some of America's most respected companies that utilize call center outsourcing services.
For more information about our call center outsourcing services, please call us on 817-229-4129.

You Receive
30 Years of Experience
Call Center Consulting Services
Our Commitment
• Fast response-same day call center referral
• Guidance through the proposal process and continuing support thereafter

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• Recognized as an industry expert specializing in telesales and telemarketing
• Placed thousands of clients with call centers
• Handle small scale tests to large scale requirements
• Work with start ups to Fortune 100’s.
Our Call Center Qualifying Process

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We help you find the best course of action for your telemarketing/telesales needs. We commit to the kind of customer satisfaction that leads to our goal: your best possible return on investment.

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Highlights


Our
Mission

To understand a company, it's important to know what they value. Perhaps the easiest way to convey what is important to TeleQuest is to share the "Mission" section from our employee handbook.

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TeleQuest provides expertise with all phases on your company's outsourcing initiative:

Documents the process
Conducts review of internal and external processes
Gathers pertinent data
Evaluates key areas of leverage
Defines and understands work-flow
Implements and executes metric and capabilities assessments onshore, near shore or offshore
Performs the analysis/visits
Works with your team during implementation and testing and after going live
Measures, monitors and optimizes requirements to achieve your business success