Backend Process is a corporate system that is used to run a company such as systems to manage orders, inventory and supply processing.We offer Backend Support Services. A backend support service guarantees customer satisfaction and building customer loyalty by providing prompt service 24/7. These services are offered by our skilled professionals with good analytical skills and communication skills. Our wide range of backend support includes data entry services, data analysis, e-accounting and reconciliation. This service is provided by our professionally qualified and skilled technicians with their good communication skills. They are always ready to help the clients in the most efficient manner. Availing our services makes perfect business sense because they are cost effective, structured, adaptable and readily accessible.

If any client needs some deep information about policy of that company, backend team is there to provide that information. We solve the customer’s problems and enquiries without disturbing the daily routine of other employees. Backend not only helps in maintaining customers’ satisfaction but also plays a vital role in improving company’s growth. So you can say that backend is the spinal cord of a particular company.

To meet the demands of integrating your business, Telequest designs and implements strategies to deliver cohesive, open-standards-based infrastructure for your systems – yet we remain totally transparent in your daily operations.

Our team is proven to be competent right before we hire them. Extensive screening and testing has been made to make sure that they will only give only top quality support to benefit you and your business.

Further, all our services are offered within the estimated time frame as stated by the clients.


Staff Training

Staff training is essential for specific purposes related to your business. Incorporating training that develops employees toward long-term career goals can also promote greater job satisfaction. A more satisfied employee is likely to stay longer and be more productive while on your team.

New technologies mean that new work skills are constantly required. To succeed in business or in a career, people will need to be very flexible about where they work and how they work, and to constantly change the range of skills they use at work.

There are two types of training:


On the-job training

Employees develop and improve their work skills whilst actually doing the job in question. For example, word processor operators rapidly improve their skills by constant practice. A supermarket till operator quickly learns effective practice by working alongside a more skilled mentor.

Off-the-job training

Employers will often encourage their employees to develop their skills through off-the-job training courses. For example, a trainee may be allowed to attend a day-release course at the local college. This might apply to a wide range of different skills including hairdressing, banking, insurance, electrical work and plumbing.

We support our clients with a full complement of Managed Training Services covering content development, delivery of third party programs, delivery of proprietary training programs and management of learning technology. We provide these services in whatever combination is most useful for our clients.

All our staff training services are available on-site in person or via web conference.

We have structured our practices so that each practice remains focused on what matter most (driving value) while also providing the benefits of top-notch managed services scalability, process excellence, continual improvement and cost efficiency.


Benefits of training

  • Training your staff can result in better customer service, better work safety practices and productivity improvements
  • Training provides the structures, techniques and awareness to manage time and workload efficiently, which increases productivity and motivates staff to achieve more.
  • Training can be used to create positive attitudes through clarifying the behaviors and attitudes that are expected from the employee.
  • Training can be cost effective, as it is cheaper to train existing employees compared to recruiting new employee with the skills you need.
  • Training can save the organization money if the training helps the employee to become more efficient

Staff Acquisition

Staff acquisition establishes procedures for recruiting and selecting high quality, productive

employees with the right skills and competencies in accordance with merit system

principles. We ensure that the resources which are available will meet project requirements. Staff acquisition focuses on working within the policies and procedures of the performing organization to obtain the needed resources to complete the project work.

Negotiation, communication, and political savvy are keys to getting the desired resources on the project team.

It can be done effectively through proper recruitment procedures and then finally selecting the most suitable candidate as per the job requirements.

Staffing function is carried out by all mangers and in all types of concerns where business activities are carried out. It is a continuous process throughout the life of an organization as transfers and promotion takes place.

 

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